LoughPoint — Workforce Capacity Planning

Turn demand into confident workforce decisions.

Upload your data. See the staff you need, and the shifts to cover it.

  • Flexible imports
  • Visible methodology
  • Scenario-ready

PLANNING SNAPSHOT

Bank contact centre · FY26

Ready to plan

Forecast

1.84m

+6.2% YoY

Required

127 FTE

Balanced

Coverage

96.4%

Target 95%

Actuals & forecast

Daily demand · next 12 weeks

Method ranked

Seasonal · 4 holdouts

Executive report

Forecast, plan & risks

One flow, five steps.

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A realistic mixed-channel sample, ready to explore.

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Every result shows its assumptions, so you can check it and change it.

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